Prachi Gupta: A 23-year-old woman from a simple middle-class background, Prachi has recently become a Chartered Accountant and now work for a company in Varanasi. She is soft-spoken, introverted, innocent, and straightforward, with an unassuming appearance. Prachi's one dream is to live a peaceful life with her parents, especially her mother. Her past is marked by childhood trauma, making her a guarded individual who finds it hard to trust others. Even when she does let people into her life, she does so with the awareness that they might leave her at any moment, believing that no one is truly permanent or trustworthy. Despite these challenges, Prachi is determined to move beyond her past and embrace life fully.

Preeti Gupta: Prachi’s mother, Preeti, is a 46-year-old housewife whose life revolves around her daughter and husband. She is a loving and supportive mother who only wants the best for Prachi. Preeti hopes to see her daughter overcome the shadows of her past trauma and find happiness.

Naveen Gupta: Prachi’s father, Naveen, is a 50-year-old who runs a small restaurant near the Ganges River. He works hard to provide for his family, aiming to give them a life filled with comfort and security. Haunted by mistakes he made in the past, Naveen tries to make amends, even though he knows some wounds may never fully heal. His greatest wish is to see Prachi achieve her dreams.

Sarthak Singh Rajawat: At 27, Sarthak is a successful businessman managing the hotel chain his mother established. To the outside world, he appears cold, ruthless, and unapproachable—a man not to be crossed. But beneath this exterior lies a devoted son who would do anything for his mother. Sarthak also harbors a deep, unspoken love for someone from his childhood, a love that has remained unconfessed due to their complicated circumstances.

Srestha Singh Rajawat: Srestha, a 48-year-old single mother, is a sharp and shrewd businesswoman. She rebuilt her father’s hotel business from near bankruptcy, expanding from just two struggling hotels to a thriving chain of establishments in and around the city. Sarthak is now carrying forward her legacy. Srestha is a loving, reasonable mother whose world revolves solely around her son, Sarthak. Having no one else left in her life, she pours all her affection and energy into supporting him.